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We have no restrictions when it gets to the size of clients we are willing to work with, but there is a cost associated with running each account on our platform and the support we provide. That's why we have a minimum monthly pick fee. It starts at $250/month or equals your storage fees. In other words, if you are paying $400/month in storage, your minimum pick and pack fee would be $400. If you don't reach that with your pick and pack fees, you would pay the difference between the two.
A special project is a non-standard task that can still include everything from kitting & assembly to labeling or inventory reconciliation. All special projects should be submitted to your Happiness Engineer, so they can define the scope and provide a quote for the project prior to execution.
Our Happiness Engineers will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we'll accomodate those as well. We do charge an additional 30 cents per item for bubble pouches or other fragile packaging.
Your products are extremely safe in our hands. Once they leave our warehouse, carriers assume responsibility. That’s why we recommend purchasing shipping insurance. The first $100 is free; you pay for each additional $100 insured. You and your Happiness Engineer at ShipMonk can define the details.
When you store your inventory at ShipMonk, you have two options to insure your product: 1) You add our location to your insurance policy 2) You choose to waive inventory insurance Each option has its own advantages and disadvantages. Depending on the setup of your business and value of your product, you can decide which is best for your business.