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To justify the amount of time and energy we put into each project, we have a monthly balance minimum of $150. If you don’t reach this minimum with your picking fees, we will add the rest to your monthly invoice. Let’s say your picking fees are $60, and the minimum is $150. That means you would have to pay the $90 difference. We don’t do this to put pressure on you, but it’s a fair assurance that your projections are honest. Your minimum monthly fee usually equals the storage charges per month.
A special project is a non-standard task that can still include everything from kitting & assembly to labeling or inventory reconciliation. All special projects should be submitted to your Happiness Engineer, so they can define the scope and provide a quote for the project prior to execution.
Our Happiness Engineers will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we'll accomodate those as well. We do charge an additional 30 cents per item for bubble pouches or other fragile packaging.
Your products are extremely safe in our hands. Once they leave our warehouse, carriers assume responsibility. That’s why we recommend purchasing shipping insurance. The first $100 is free; you pay for each additional $100 insured. You and your Happiness Engineer at ShipMonk can define the details.
When you store your inventory at ShipMonk, you have two options to insure your product: 1) You add our location to your insurance policy 2) You choose to waive inventory insurance Each option has its own advantages and disadvantages. Depending on the setup of your business and value of your product, you can decide which is best for your business.