Popular Blog Articles

Top 5 Benefits of Outsourcing Order Fulfillment

If you’re an eCommerce business, your success will not only depend on the quality of your product—it will also depend on the quality of your order fulfillment service.

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Everything You Wanted to Know about Finding a US Fulfillment Center: Helpful Tips and Things to Avoid for Non-US Companies

Pick, pack and ship may seem simple enough, but it’s crucial that you find a fulfillment center that your business can rely on.

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7 Best eCommerce Shipping Strategies for Small Businesses

I hate to break it to you, but you’re losing a lot of money because you don’t have a sound shipping strategy. Picture this...

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3 Secrets to Cheaper Subscription Box Shipping

Are you overspending when shipping your subscription boxes?

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Going Global: 5 Tips to Sell to International Customers

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Cost Savings by Using a Fulfillment Company

Startups and small business owners commonly ask: Can I still save money if I’m not shipping thousands of orders each month?

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What is the Minimum Monthly Usage Fee?

To justify the amount of time and energy we put into each project, we have a monthly balance minimum of $150. If you don’t reach this minimum with your picking fees, we will add the rest to your monthly invoice. Let’s say your picking fees are $60, and the minimum is $150. That means you would have to pay the $90 difference. We don’t do this to put pressure on you, but it’s a fair assurance that your projections are honest. Your minimum monthly fee usually equals the storage charges per month.

What qualifies as a "special project?"

A special project is a non-standard task that can still include everything from kitting & assembly to labeling or inventory reconciliation. All special projects should be submitted to your Happiness Engineer, so they can define the scope and provide a quote for the project prior to execution.

Can you handle fragile products? Does it cost extra?

Our Happiness Engineers will examine your products and suggest custom packaging based on on your specific needs. If you have pre-exsiting requirements, just let us know and we'll accomodate those as well. We do charge an additional 30 cents per item for bubble pouches or other fragile packaging.

Do you provide shipping insurance?

Your products are extremely safe in our hands. Once they leave our warehouse, carriers assume responsibility. That’s why we recommend purchasing shipping insurance. The first $100 is free; you pay for each additional $100 insured. You and your Happiness Engineer at ShipMonk can define the details.

Do you offer storage insurance?

When you store your inventory at ShipMonk, you have two options to insure your product: 1) You add our location to your insurance policy 2) You choose to waive inventory insurance Each option has its own advantages and disadvantages. Depending on the setup of your business and value of your product, you can decide which is best for your business.

Still have questions or need something else?