Getting Started 12

• Request to Go Live Process & Checklist
• Creating a Product
• Creating a Receiving
• ShipMonk’s Receiving Guidelines
• Item Mapping

See all 12 articles

General Information 32

• Filing Claims
• Setting Up Gift Messaging
• Bulk-Importing Products into ShipMonk
• SKU Set Up / Multipack Units
• Custom Emails to Your Customers

See all 32 articles

Subscription Boxes 11

• Subscription Box Guidelines
• Fulfillment Timeline & Flow
• Packing Materials for Subscription Boxes
• Additional Pricing for Subscription Boxes
• Special Projects for Subscription Boxes

See all 11 articles

Shipping 8

• Estimated Delivery Times
• Selling Internationally: Things to know
• From DHL to USPS to FedEx - who has my package?
• Change of Address/Redirect Shipment Guidelines
• 2019 Carrier Rate Adjustments

See all 8 articles

Crowdfunding Fulfillment (Kickstarter, Indiegogo, etc.) 1

• Crowdfunding Fulfillment Process

Integrations 4

• How Do Integrations Work?
• Connecting to your Store (Integrations)
• Set Up Shopify Inventory Sync
• Integrating Returnly with ShipMonk

Wholesale & Large Retail Orders 6

• Creating Retail / Wholesale Orders with Special Packing Instructions
• Retailer Guidelines
• Retail and Wholesale Order Pricing
• Order that requires kitting / bundling or item labeling
• Large Wholesale Order to Big Box Retailer

See all 6 articles

Amazon Order (FBA & Vendor Central) 3

• Available Services for FBA Prep
• Creating an order for Amazon FBA
• Amazon Vendor Central

Returns 2

• Returns Portal & Process
• Return Policy Examples

Basic Procedures 4

• Canceling Orders
• Editing Orders
• How to Place an Order on Hold
• Adding New Users