Sections: 

I. Introduction

II. Instructions



I. Introduction


ShipMonk offers integrations with numerous online marketplaces including Shopify, WooCommerce, Amazon marketplace, Magento, eBay, PayPal, and many more. Below is a step by step instruction on how to connect your eCommerce Store to ShipMonk.



II. Instructions



Step 1. Hover over the settings gear in the top right navigation


Step 2. Click the "Stores" button


Step 3. You’ll be presented with two options and you’ll select one based upon the marketplace/ store you’re looking to integrate with us. If you are integrating a Shopify store please see below if integrating another platform please proceed to Step 4.


a. Click the "Integrate Shopify Store" button to automatically integrate your Shopify store.



b. Enter your domain name and click “Connect

c. Once the integration is confirmed as successful you will receive an email confirmation and orders will begin importing from your Shopify into ShipMonk.


Step 4. If integrating an eCommerce Platform other than Shopify click on the "Integrate Another Store" button to integrate your store or marketplace.

Step 5. Complete the integrations request form with the required information.


Step 6. Our Integrations team will respond within 2 business days to confirm the integration is complete or reach out asking for missing information.


Here are few things to do or look out for after your eCommerce Store is integrated with ShipMonk:

  • Setup item mapping
  • Map shipping methods
  • Check that all orders that are waiting to be fulfilled (action required, processing, backorders, on hold, submitted for fulfillment) are supposed to be fulfilled. There might be older orders that are not marked as "Shipped", and we wouldn't want to ship those out again.
  • Setup "Submit delay" in your store settings
  • Setup "Ship From Name" in your store settings