Sections:

I. Introduction

II. Instructions



I. Introduction


Sometimes orders need to be quickly cancelled. We understand and make order cancellation quick and painless. 


It's important to note, however, that orders cannot be canceled once picking has begun and your order status has changed to "Pick in Progress". At that point, it is too late to cancel the order.




II. Instructions


Step 1. In the navigation bar at the top of the page, click on "Orders" which will take you to your order list.





Step 2. Find the order you need to cancel and click on the order number hyperlink. This will take you to the "Order Detail" page for that order. 





Step 3. Click on "Cancel" on the top left-hand corner of the "Order Detail" page. You'll be asked to confirm your choice. Click "Yes" to proceed. Notice that the "Status" for that order changed to "Cancelled". 





You're done! Once again, remember that orders cannot be canceled once they picking has begun. At that point, it is too late to cancel the order.