Sections:

I. Introduction

II. Instructions

III. FAQ



I. Introduction


Normally, when ShipMonk receives your inventory, we’ll go through our put-away & replenishment process where we’ll take some of your inventory and put it into picking locations to be fulfilled. This is great for e-commerce businesses or businesses in general with daily, recurring orders. There are, however, scenarios where our normal put-away & replenishment process is unfavorable to your specific needs.   



If you’re using ShipMonk for the following purposes:


1. Special Projects (discuss the nature of your project with a ShipMonk Happiness Engineer)

2. Amazon FBA Prep

3. Subscription Box Services


Then your inventory is likely best defined as what we call  “Non-Pickable inventory”. 



What is Non-Pickable inventory?

Non-Pickable Inventory is a feature that when selected informs ShipMonk NOT to place your inventory into short-term picking locations and rather to store them into longer-term pallet locations in preparation for your specific needs. 


Selecting Non-Pickable inventory helps us help you and speeds up the process on our end by preventing us from making logistical decisions with your inventory that aren't in alignment with your needs. 




II. Instructions


Step 1. Scroll over “Receiving” and click “Create Receiving"





Step 2. Fill in the prompts and prepare your receiving order. 



For information on How to Create a Receiving Order Click Here 


Please ALSO remember to fill out your receiving order following our Receiving Guidelines.



*PLEASE NOTE THAT ALL SKUs IN THE ITEM DETAILS SECTION MUST BE NON-PICKABLE INVENTORY. PICKABLE INVENTORY MUST BE ADDED TO A SEPARATE RECEIVING ORDER*





Step 3. Above the ASN# prompt, click the circle next to “Non-Pickable inventory”





Step 4. Click “Save” at the bottom and you’re done! 




III. FAQ



1. What if some of my SKUs are pickable and some are Non-Pickable?


You CANNOT select Non-Pickable inventory for a receiving order unless ALL SKUs within that receiving order are Non-Pickable. To send both your Non-Pickable and Pickable inventory to ShipMonk, you’ll have to create separate receiving orders.  


2. Are Non-Pickable units able to be converted into pickable units?


Yes! If you selected Non-Pickable inventory but later wish to change the status of your inventory, contact a Happiness Engineer and they’ll make the necessary changes. 


3. I’m still confused about my inventory and not sure what to do?


No worries! Visit our Contact Us page and reach our team of Happiness Engineers.  There, you'll be able to explain the nature of your needs. They can then determine what inventory classification it falls under, and guide you through the whole process.


4. What's an example scenario where Non-Pickable inventory would be useful?


Nick’s Shave Club is a subscription box company offering affordable monthly razors and shaving accessories, and utilizing a monthly subscription model. Customers Each of the items in the box have their own SKU number and must all be sent via a receiving order to ShipMonk to be packaged together and sent via a subscription box to the customer. 


While Nick’s company is run online via a web storefront, and looks and feels almost identical to a traditional e-commerce business, an important difference is that he has one specific ship date per month where he ships all his orders in-bulk. Another important difference is while he might have multiple SKUs (the razor, replacement blades, shaving gel, etc,) they're not being sold individually and rather being sold as a singular unit (the subscription box). Therefore, he doesn’t need short-term bin or storage space for immediate picking on single units because his inventory leaves en masse. 


In this situation, his best option is to select Non-Pickable inventory so that the warehouse team can store each SKU in his receiving order together as a whole in preparation for his bulk subscription box shipment. 


This process is basically identical to creating a normal receiving order with the exception of a single button click.