I. Introduction

II. Instructions

I. Introduction 

What is a Master Case?

A Master Case is a handling unit containing a fixed multiple-quantity of an identical item. A master case has it's own SKU and in our system is considered it's own individual product. Each SKU of master case always has the same item and same quantity of item in each case.  

A Master Case is best used in situations where a client wants to buy bulk quantities of an item. For singular e-commerce orders, master cases aren't necessary, but in wholesale or retail situations, placing a bulk order for several master cases consolidates inventory and makes things easier on both our end and your end. 

In our system, ShipMonk considers a master case its own handling unit with its own SKU. Within each master case are multipack units, or the quantity of inventory within each carton. Regardless of the quantity of multipack units within each master case, a master case will ALWAYS be considered an individual handling unit. Having it this way in our system insures that we never remove individual units from a case and always sell the case as a whole

Lastly, if you want to offer master cases of varying sizes with varying quantities of multipack units, each master case size would need to be made as a separate product with a separate SKU.  

Here's an Example:

Josh runs an e-commerce store selling iPhone cases. He sells them individually to e-commerce consumers and fulfills through ShipMonk. His fastest moving item is a black, carbon fiber iPhone 8 case and his SKU is black-carbon-iphone-8-case.

When someone places an order for the SKU black-carbon-iphone-8-case, ShipMonk will pick one iPhone case from a bin location and send it to the customer.

Josh, however, has recently reached a deal with a major retailer and is now doing wholesale & retail. To consolidate inventory and increase efficiency, Josh has created several SKUs of master case sizes. Josh has a wholesale portal where retailers and wholesale clients can order in multiples of 64 in a total of 3 master case sizes. Each size corresponds to its own SKU.

black-carbon-iphone-8-case-64-pcs is the SKU for one master case containing 64 multipack units

black-carbon-iphone-8-case-128-pcs is the SKU for one master case containing 128 multipack units

black-carbon-iphone-8-case-256pcs is the SKU for one master case containing 256 multipack units

Notice how each multipack quantity-size has its own SKU. For each of the above three SKUs, ShipMonk will know never to open the master cases and remove individual units. Each SKU is considered an individual handling unit and will be stored & treated as such.

II. Instructions

Step 1. Hover your cursor over "Inventory" at the top of the page, and click "Add Product"

Step 2. Follow the instructions in "Creating a Product" and fill in the prompts

Step 3. Above "Width" in the dimensions, click "Master Case"

Step 4. Enter in the amount of units per case in the "Multipack Units" section. For this example, there are 6 Rolex watches per Master Case.

Step 5. Click "Save" and you're done!