Sections: 

I. Introduction

II. Instructions



I. Introduction


What does disabling a SKU do?


When you disable a SKU, it prompts the system to no longer recognize the SKU under any circumstances. 


Any order containing that SKU, after it gets disabled, gets moved to "Action Required" and does not get fulfilled.



Why would someone want to disable a SKU?


Disabling a SKU is used most often when retiring a SKU that's no longer needed. 


You would disable a SKU instead of blacklisting because blacklisting would simply ignore the SKU and allow the rest of the order to be fulfilled. 


*Not to be confused with Blacklisting SKUs"




II. Instructions


Step 1. Click on "Inventory" at the top of the page in the navigation bar. 





Step 2. Find the SKU you want to disable and in the checkbox section, check that SKU to select it and click "Disable" next to "Product List". A dialogue box will appear asking you to confirm. Click "OK" to continue and disable that SKU. Please note that to disable a SKU, you CANNOT have inventory in stock for that SKU. 





Step 3. To verify that your SKU has been disabled, click on "Product Status" and select "Disabled". Doing this will display a list of all your disabled SKUs where you can then check to verify your SKU was properly disabled.





You're Done! To learn about re-enabling disabled SKUs, look at the instructions below. 




Re-Enable a Disabled SKU


Step 1. In the disabled SKU list you accessed from Step 3 in the previous instructions, select a disabled SKU using the checkbox section. Then click on "Enable" next to "Product List". A dialogue box will appear asking you to confirm. Click "OK" to continue and enable that SKU. 





Step 2. To verify that your SKU has been re-enabled, click on "Product Status" and select "Enabled". Doing this will display a list of all your enabled SKUs where you can then check to verify your SKU was properly re-enabled.





You're Done!