Onboarding Journey Resources : ShipMonk

Onboarding Journey Resources

Modified on: Fri, 18 Dec, 2020 at 2:51 PM

Onboarding Journey Resources - Core Topics

Welcome to your Onboarding Journey. We’ve developed this robust library of resources for you to reference as needed in order to set your account live. There are videos embedded within the modules to give more detailed information and provide a demonstration in the ShipMonk app.

	Onboarding Milestone	Onboarding Module	Recommended Role(s)
	Integrate Store or Marketplace	Personal Settings	Main ShipMonk Account User
		Integrate Store	Web Developer, Site Manager
		Store Settings	Main ShipMonk Account User
	Create or Import Product(s)	Create Product(s)	Inventory Manager
	Create your 1st Receiving	Create Receiving	Inventory Manager
	Set up Shipping Mapping	Map Shipping Methods	Web Developer, Site Manager
	Setup Billing	Billing Portal	Accounting/Bookkeeping
	Review Orders	Create a Manual Order	Customer Service
		Order Flow & Status	Customer Service
		Return Portal & Process	Customer Service
Request to Go Live Process & Checklist

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