Getting Started

Creating a Product
Before ShipMonk can fulfill your orders, we need to know about your inventory. The first thing you should do when you work with us is create your produ... more ->
Thu, 16 Aug, 2018 at 5:22 PM
Creating a Receiving
One of the very first steps you'll take (after creating the products in Inventory) is creating a Receiving for ShipMonk! When you create a receivi... more ->
Thu, 16 Aug, 2018 at 4:39 PM
ShipMonk’s Receiving Guidelines
ShipMonk's Florida address: Your Company Name / ShipMonk 400 Hillsboro Technology Drive Deerfield Beach, FL 33441 ShipMonk's Californi... more ->
Mon, 25 Jun, 2018 at 2:09 PM
Creating Manual Orders
Sometimes you'll want to create an order manually, independent of your online marketplace. ShipMonk makes manual order creations quick and painles... more ->
Mon, 25 Jun, 2018 at 1:02 PM
Mapping Items and Shipping
In order for any of your products to actually ship, they must first be properly mapped. Mapping consists of two components:  Item Mapping and ... more ->
Wed, 8 Nov, 2017 at 10:51 AM
Billing Portal
Here at ShipMonk, we aim to make everything transparent, and billing is no exception! That is why we have all of your billing information conveniently locat... more ->
Mon, 11 Sep, 2017 at 4:22 PM
Importing Orders
You probably know how to create orders at this point. But what happens if you have a lot of orders and you don't want to have to create a new manual or... more ->
Tue, 7 Nov, 2017 at 5:34 PM
Creating Inserts
Sometimes, you may want to include a coupon, insert, or other small item with every order or a group of particular orders. Since these aren't conventio... more ->
Tue, 7 Nov, 2017 at 5:34 PM
Invalid Orders
You may notice that a few of your orders are showing up in the “Action Required” tab in ShipMonk's Order section.  This indicates that an orde... more ->
Wed, 27 Jun, 2018 at 10:41 AM