Getting Started

Creating a Product
Before ShipMonk can begin fulfilling your orders, we need to know a little bit more about what you're selling and what is in your inventory!  ... more ->
Thu, 19 May, 2016 at 1:43 PM
Creating a Receiving
One of the very first steps you'll take (after creating the products in Inventory) is creating a Receiving for ShipMonk! When you create a rec... more ->
Wed, 1 Jun, 2016 at 2:26 PM
ShipMonk’s Receiving Guidelines
The following guide tells you how to properly ship your products to ShipMonk, to avoid delays, extra charges and discrepancies. ... more ->
Tue, 8 Nov, 2016 at 4:55 PM
Creating Manual Orders
Sometimes, you'll want to create an order manually, independent of your online marketplace!  ShipMonk makes manual order creations quick and pai... more ->
Wed, 18 May, 2016 at 2:21 PM
Mapping Items and Shipping
In order for any of your products to actually ship, they must first be properly mapped. Mapping consists of two components:  Item Mapping and Sh... more ->
Mon, 15 May, 2017 at 3:30 PM
Billing Portal
Here at Shipmonk, we aim to make everything transparent, and billing is no exception! That is why we have all of your billing informati... more ->
Fri, 2 Sep, 2016 at 4:55 PM
Importing Orders
You probably knowhow to create orders at this point. But what happens if you have a lot of orders, and you don't want to have to create a new manual ord... more ->
Mon, 23 Jan, 2017 at 12:24 PM
Creating Inserts
Sometimes, you may want to include a coupon, insert, or other small item with every order or a group of particular orders. Since these aren't convention... more ->
Sun, 11 Dec, 2016 at 4:02 PM
Invalid Orders
You may notice that a few of your orders are showing up in the “Action Required” tab in ShipMonk's order section. This indicates that an order is "... more ->
Wed, 1 Feb, 2017 at 9:36 AM