Getting Started

Creating a Product
Before ShipMonk can begin fulfilling your orders, we need to know a little bit more about what you're selling and what is in your inventory!  The ... more ->
Fri, 15 Jun, 2018 at 8:41 AM
Creating a Receiving
One of the very first steps you'll take (after creating the products in Inventory) is creating a Receiving for ShipMonk! When you create a rece... more ->
Wed, 8 Nov, 2017 at 10:42 AM
ShipMonk’s Receiving Guidelines
ShipMonk's Florida address: Your Company Name / ShipMonk 400 Hillsboro Technology Drive Deerfield Beach, FL 33441 ShipMonk's C... more ->
Wed, 21 Feb, 2018 at 1:52 PM
Creating Manual Orders
Sometimes, you'll want to create an order manually, independent of your online marketplace. ShipMonk makes manual order creations quick and pai... more ->
Tue, 7 Nov, 2017 at 5:22 PM
Mapping Items and Shipping
In order for any of your products to actually ship, they must first be properly mapped. Mapping consists of two components:  Item Mapping and ... more ->
Wed, 8 Nov, 2017 at 10:51 AM
Billing Portal
Here at ShipMonk, we aim to make everything transparent, and billing is no exception! That is why we have all of your billing information conveniently locat... more ->
Mon, 11 Sep, 2017 at 4:22 PM
Importing Orders
You probably know how to create orders at this point. But what happens if you have a lot of orders and you don't want to have to create a new manual or... more ->
Tue, 7 Nov, 2017 at 5:34 PM
Creating Inserts
Sometimes, you may want to include a coupon, insert, or other small item with every order or a group of particular orders. Since these aren't conventio... more ->
Tue, 7 Nov, 2017 at 5:34 PM
Invalid Orders
You may notice that a few of your orders are showing up in the “Action Required” tab in ShipMonk's order section. This indicates that an order is "... more ->
Wed, 21 Feb, 2018 at 11:52 AM