Getting Started

Request to Go Live Process & Checklist
Is my account live? If you see this button at the top right-hand corner of your ShipMonk app portal, it means that your account isn't live yet, and... more ->
Tue, 2 Oct, 2018 at 11:31 AM
Creating a Product
Sections: I. Introduction II. Instructions I. Introduction Before ShipMonk can fulfill your orders, we need to know about your inventory. T... more ->
Wed, 10 Oct, 2018 at 12:31 PM
Creating a Receiving
Sections: I. Introduction II. Instructions I. Introduction One of the very first steps you'll take (after creating the products in Inv... more ->
Tue, 9 Oct, 2018 at 3:27 PM
ShipMonk’s Receiving Guidelines
ShipMonk's Florida address: Your Company Name / ShipMonk 400 Hillsboro Technology Drive Deerfield Beach, FL 33441 ShipMonk's Californi... more ->
Fri, 14 Sep, 2018 at 2:29 PM
Item Mapping
Sections: I. Introduction II. Instructions I. Introduction In order for your products to ship, they must first be properly mapped. Mapping bas... more ->
Wed, 3 Oct, 2018 at 1:46 PM
Shipping Mapping
Sections: I. Introduction II. Instructions I. Introduction THIS IS NOT TO BE CONFUSED WITH MAPPING ITEMS In order for ShipMonk to process your... more ->
Tue, 25 Sep, 2018 at 11:48 PM
Creating Manual Orders
Instructions Sometimes you'll want to create an order manually, independent of your online marketplace. ShipMonk makes manual order creat... more ->
Wed, 29 Aug, 2018 at 4:05 PM
Importing Orders
Sections:  I. Introduction II. Instructions I. Introduction Having to sit and manually input orders one-by-one is tedious and unnecessary. F... more ->
Tue, 2 Oct, 2018 at 5:30 PM
Creating Inserts
Sections: I. Introduction II. Instructions I. Introduction Sometimes, you may want to include a coupon, insert, or other small item with eve... more ->
Mon, 8 Oct, 2018 at 10:05 AM
Invalid Orders
You may notice that a few of your orders are showing up in the “Action Required” tab in ShipMonk's Order section.  This indicates that an orde... more ->
Tue, 2 Oct, 2018 at 2:44 PM