General Information

Filing Claims
Sections:   I. Introduction  II. Instructions  I.  Introduction If you are shipping eCommerce orders there will inevitably be times when there is ... more ->
Fri, 3 Jan, 2020 at 12:32 PM
Setting Up Gift Messaging
Sections: I. Introduction II. Instructions         I. Introduction   Birthdays, holidays, anniversaries—so many different special occasions mean th... more ->
Fri, 3 Apr, 2020 at 11:58 AM
Bulk-Importing Products into ShipMonk
Sections: I. Introduction II. Instructions I. Introduction Importing products to ShipMonk is fairly straight forward. All you need is a litt... more ->
Mon, 20 Apr, 2020 at 12:09 PM
SKU Set Up / Multipack Units
Sections:  I. Introduction  II. Instructions  III.  FAQ I.  Introduction One of the first steps in preparing your account for fulfillment would be t... more ->
Fri, 3 Jan, 2020 at 1:42 PM
Custom Emails to Your Customers
Sections: I. Introduction II. Instructions I. Introduction If ShipMonk is integrated directly with your shopping cart or marketplace, chances a... more ->
Mon, 1 Jun, 2020 at 10:18 PM
Packaging Types
Sections:   I. Introduction  II. Instructions   III. FAQ  I.  Introduction We utilize a variety of different types and sizes of packaging for our ac... more ->
Mon, 10 Aug, 2020 at 2:20 PM
Adding Additional Documents and Special Packing Instructions
Sections: I. Introduction II. Instructions I. Introduction Customers and retailers alike may sometimes require additional documentation to be incl... more ->
Wed, 20 Mar, 2019 at 7:50 PM
Shipping on 3rd Party Account & Custom Shipping Label
Sections: I. Introduction II. Instructions I. Introduction Sometimes your vendor will provide you with a pre-paid shipping label, or they will ... more ->
Wed, 7 Nov, 2018 at 10:01 AM
Making Bulk-Updates to Products
Sections: I. Introduction II. Instructions III. FAQ I. Introduction If you need to make updates to multiple products at once, you can... more ->
Wed, 7 Nov, 2018 at 9:59 AM
Blacklist SKUs from Orders
Sections: I. Introduction II. Instructions III. FAQ I. Introduction What does blacklisting a SKU do? Blacklisting a SKU informs the ... more ->
Fri, 30 Nov, 2018 at 11:18 AM