General Information

Setting Up Calculated Shipping in Shopify
Instructions Step 1. On the homepage of your Shopify store, click on “Settings” then click on “Shipping”.  ... more ->
Wed, 5 Jun, 2019 at 11:16 AM
Withdrawal Orders from Amazon & other retailers
We know that withdrawal orders from Amazon and other retailers can be quite the headache. As they typically refuse to prepare the shipments to follow our Re... more ->
Fri, 13 Mar, 2020 at 7:04 PM
Weight Based Surcharge
ShipMonk’s standard pick and pack fee applies to products under 5 lbs. Items weighing over 5 lbs will incur a weight-based surcharge. Items that are 5lbs an... more ->
Fri, 13 Mar, 2020 at 7:04 PM
Store Settings
Your ShipMonk account will have one store for each of your eCommerce platforms and one for your manual orders. Within the store there are a number of settin... more ->
Mon, 3 Feb, 2020 at 3:52 PM
Shopify Product Import
Sections: I. Introduction II. Instructions I. Introduction If you've integrated your Shopify store into ShipMonk you can import your inven... more ->
Fri, 13 Mar, 2020 at 7:08 PM
Auto-Merge Orders
Sections: I. Introduction II. Instructions III. FAQ I. Introduction  If enabled within the store page settings, the Auto-Merge store setting will au... more ->
Fri, 13 Mar, 2020 at 7:13 PM
Holiday Shipping Deadlines & Peak Planning (2019)
Although the holiday season seems to sneak up each year, we want you to be prepared for the rush so we created a list of things to check twice. To ke... more ->
Mon, 9 Dec, 2019 at 10:26 AM